UCF has moved to remote instruction for the remainder of the semester. For information and resources, please refer to the Keep Teaching site for faculty and the Keep Learning site for students.


Get Multimedia Support

The Office of Instructional Resources team designs multimedia systems with end-user functionality needs in mind. We also support and train our faculty and staff on the use of the multimedia systems we install. We strive to standardize our core systems. Sometimes functionality or equipment is different and you may need help to get your class or meeting up and running.

Support for Multimedia Systems

If you need immediate help with a multimedia system in a classroom, call the UCF IT Support Center at (407) 823-5117.

Multimedia Support

Need assistance in a classroom or conference room? If you’re experiencing a problem with multimedia equipment, we want to help! Let us know what’s going on so we can get your class or meeting back up and running as quickly as possible. We can even respond during your class if you wish.

Or, maybe you need help getting familiar with the multimedia system in your classroom or conference room? Wherever you may be teaching or presenting, we can show you how to use the multimedia system.

Multimedia Support or Training

Phone: (407) 823-5117
Form: Multimedia Support Request

Multimedia Support or Training Feedback

How’d we do with providing multimedia support or training? We’d like to hear from you. Please complete an OIR Feedback Form so we know what we did right or how to serve you better.

Crestron Mercury - Downtown

The UCF Downtown campus will have Crestron Mercury devices installed in many of the conference rooms. If your conference room has a Crestron Mercury. This video will help you learn how to operate the device. Below the video are steps on using Air Media to present. Feel free to use this guide as well for …

Support for Intel Unite - Downtown

Intel Unite is a content and collaboration sharing technology being deployed at UCF by the Office of Instructional Resources. Members of the UCF community can use the Intel Unite app to wirelessly share their laptop, phone, or tablet screen to displays in classrooms, conference rooms, and collaboration spaces where Intel Unite is available. Some features …