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UCF welcomes faculty, staff, and students back to campus for the Fall 2020 semester. For information and resources related to BlendFlex and Remote instruction, please refer to UCF Keep Teaching (for faculty) and UCF Keep Learning (for students) pages. Additionally, be sure to review Our Promise to Support the UCF Community and see how everyone at the Division of Digital Learning is here to support our Knights.

The Office of Instructional Resources team designs multimedia systems with end-user functionality needs in mind. We also support and train our faculty and staff on the use of the multimedia systems we install. We strive to standardize our core systems. Sometimes functionality or equipment is different and you may need help to get your class or meeting up and running.

Multimedia Support

Need assistance in a classroom or conference room? If you’re experiencing a problem with multimedia equipment, we want to help! Let us know what’s going on so we can get your class or meeting back up and running as quickly as possible. We can even respond during your class if you wish.

Or, maybe you need help getting familiar with the multimedia system in your classroom or conference room? Wherever you may be teaching or presenting, we can show you how to use the multimedia system.


Crestron Mercury - Downtown

How to Download the Application using Software Center: Open Software Center. Select the the ‘Crestron AirMedia’ application. Click Install. How to Present Using Air Media Wake the Crestron Mercury by tapping the screen. To view the Main Menu, select the up arrow at the bottom of the screen. Select Present. Select Air Media from the…

Media Technology Guide for Teaching

Unsure of what media production software is available to you or what works best for what you’d like to accomplish? Check below for your specific needs. We are here to help. As always, if you need any help or training, feel free to make an appointment with one of our staff members at the Faculty…

Support for Intel Unite - Downtown

Intel Unite is a content and collaboration sharing technology being deployed at UCF by the Office of Instructional Resources. Members of the UCF community can use the Intel Unite app to wirelessly share their laptop, phone, or tablet screen to displays in classrooms, conference rooms, and collaboration spaces where Intel Unite is available. Some features…